Mention any two features of organizational culture.

Features of Organizational Culture

• Shared Values and Beliefs – Employees collectively accept a set of core principles (e.g., customer focus, integrity, teamwork) that guide decision‑making and behavior. These values are communicated through stories, rituals, and leadership actions, creating a common sense of purpose across the organization.

• Norms and Behavioral Patterns – The unwritten rules that dictate how members interact, solve problems, and respond to change (such as openness to innovation or strict hierarchy). These norms shape daily routines, communication styles, and the overall work atmosphere, reinforcing the organization’s identity.