STT201 Business Statistics

Business StatisticsUnit 119 min read

Probability Distributions: Binomial, Poisson & Normal

Unit 11 of Business Statistics explores three key probability distributions—Binomial, Poisson, and Normal—covering their definitions, probability mass functions (PMF)/density functions (PDF), expected values, variances, and real-world applications in business decision-making, risk assessment, and quality control.

TAKEAWAYS:

  • Binomial distribution models exactly n independent trials with two outcomes (success/failure) and constant probability p (e.g., pass/fail, yes/no).
  • Poisson distribution describes rare events in a fixed interval (e.g., customer arrivals, defects per unit) with λ = mean = variance.
  • Normal distribution is bell-shaped, symmetric, and used for continuous data (e.g., heights, exam scores, stock returns) with 68-95-99.7 rule.
  • Key formulas:
    • Binomial: , , .
    • Poisson: , .
    • Normal: .
  • Applications: Binomial for quality control (defective items), Poisson for call center arrivals, Normal for financial risk modeling.
  • Exam focus: Calculate probabilities, find parameters (n, p, λ), and interpret real-world scenarios (e.g., loan defaults, delivery delays).

1. Binomial Distribution: Counting Successes in Fixed Trials

Definition and Key Features

The binomial distribution models the number of successes (X) in n independent trials, where each trial has:

  • Two possible outcomes: success (probability p) or failure (probability 1-p).
  • Constant p across trials (e.g., coin flips, pass/fail exams).
  • Trials are independent (outcome of one does not affect others).

Notation:

  • : Binomial with n trials and success probability p.
  • PMF: , where .

Worked Example 1: Probability of Defective Items (Binomial)

Scenario: A factory produces light bulbs with a 5% defect rate (p=0.05). If a quality inspector checks 20 bulbs, what is the probability that exactly 2 are defective?

Solution: Here, , and we want .

Real-World Tie-In:

  • Daraz Quality Control: Daraz uses binomial distribution to estimate the probability of defective orders in a batch of 1000 items with a 2% defect rate. For example, helps decide whether to reject a shipment.

2. Poisson Distribution: Modeling Rare Events

Definition and Key Features

The Poisson distribution models the number of rare events occurring in a fixed interval (time/space) with:

  • Constant mean rate λ (e.g., arrivals per hour, defects per km).
  • Events occur independently.
  • Mean = Variance = λ.

Notation:

  • .
  • PMF: .

Worked Example 2: Call Center Arrivals (Poisson)

Scenario: A call center receives an average of 3 calls per minute (λ=3). What is the probability of exactly 5 calls in the next minute?

Solution:

Real-World Tie-In:

  • Pathao Ride Requests: Pathao uses Poisson distribution to predict the number of ride requests per hour in a zone. If λ=10 requests/hour, helps allocate drivers dynamically.
  • NTC Power Outages: NTC tracks outages per district using Poisson to plan maintenance (e.g., λ=0.5 outages/day in Kathmandu).

3. Normal Distribution: The Bell Curve

Definition and Key Features

The normal distribution is a continuous distribution:

  • Bell-shaped, symmetric about the mean (μ).
  • 68-95-99.7 Rule:
    • 68% of data within μ ± σ.
    • 95% within μ ± 2σ.
    • 99.7% within μ ± 3σ.
  • PDF: .

Standard Normal (Z-Score): Convert any normal to using:

Worked Example 3: Loan Approvals (Normal)

Scenario: Bank loans have mean μ=500,000 Rs and standard deviation σ=50,000 Rs. What percentage of loans are between 450,000 Rs and 550,000 Rs?

Solution: Convert to Z-scores: From Z-table:

Real-World Tie-In:

  • Nepal Rastra Bank (NRB) Interest Rates: NRB assumes loan defaults follow a normal distribution to set risk reserves. For example, if μ=3% default rate and σ=0.5%, estimates high-risk scenarios.
  • NEPSE Stock Returns: Stock analysts use normal distribution to model daily returns (e.g., μ=0.2%, σ=1.5%) and calculate probabilities of gains/losses.

4. Comparing the Three Distributions

Feature Binomial Poisson Normal
Type Discrete Discrete Continuous
Use Case Fixed trials, two outcomes Rare events in fixed interval Continuous data (heights, scores)
Parameters n (trials), p (probability) λ (mean rate) μ (mean), σ (std dev)
Mean
Variance
Example Number of heads in 10 coin flips Number of typos per page (λ=2) Heights of Nepali adults (μ=165cm)

5. When to Use Which Distribution?

flowchart TD
    A["Start"] --> B{"Is data discrete or continuous?"}
    B -->|"Discrete"| C{"Are there fixed trials with two outcomes?"}
    C -->|"Yes"| D["Use Binomial"]
    C -->|"No"| E{"Are events rare and independent?"}
    E -->|"Yes"| F["Use Poisson"]
    E -->|"No"| G["Use other discrete distributions"]
    B -->|"Continuous"| H{"Is data symmetric and bell-shaped?"}
    H -->|"Yes"| I["Use Normal"]
    H -->|"No"| J["Use other continuous distributions"]

Key Rules of Thumb:

  1. Binomial: Use when you have yes/no outcomes in fixed trials (e.g., pass/fail, defective/non-defective).
  2. Poisson: Use for counts of rare events (e.g., accidents, customer complaints).
  3. Normal: Use for continuous data (e.g., heights, test scores, stock prices).

6. Relationships Between Distributions

  • Poisson Approximates Binomial: If is large and is small (e.g., , ), then . Example: .

  • Normal Approximates Binomial: If is large (e.g., ), then . Example: .

  • Poisson Approximates Normal: If is large (e.g., ), then . Example: .


7. Solving Past Exam Questions

Question 1: Binomial Probability (TU 2078)

A bag contains 20 balls numbered 1 to 20. A ball is drawn at random without replacement. What is the probability that the number is a multiple of 3 or 7?

Solution:

  • Total balls: 20.
  • Multiples of 3: 3, 6, 9, 12, 15, 18 → 6 balls.
  • Multiples of 7: 7, 14 → 2 balls.
  • Multiples of both (21): None (since max is 20).
  • Probability: .

Note: This is not binomial because it’s without replacement (hypergeometric distribution). For binomial, trials must be independent and with replacement.

Question 2: Poisson PMF (TU 2077)

Find for a Poisson distribution with .

Solution:


In the Real World

  1. Khalti Transaction Failures:

    • Khalti models failed transactions as a Poisson process with failures per 100 transactions. For 500 transactions, helps estimate refunds.
  2. Ncell Customer Complaints:

    • Ncell tracks complaints per day using Poisson with . triggers extra customer support staff.
  3. Daraz Delivery Delays:

    • Daraz assumes delivery delays follow a normal distribution with days and days. estimates late penalties.

Exam Tip

  1. Identify the Distribution:

    • Discrete + fixed trials + two outcomes → Binomial.
    • Discrete + rare events → Poisson.
    • Continuous + symmetric → Normal.
  2. Memorize Key Formulas:

    • Binomial PMF: .
    • Poisson PMF: .
    • Normal Z-score: .
  3. Practice Z-Table Lookups:

    • Always convert to standard normal () for normal distribution problems.
  4. Watch for Tricks:

    • Without replacement → Not binomial (use hypergeometric).
    • Large n, small p → Poisson approximation.
    • Large n → Normal approximation.
  5. Real-World Scenarios:

    • Binomial: Quality control (defective items), pass rates.
    • Poisson: Customer arrivals, machine failures.
    • Normal: Heights, exam scores, financial returns.

normal distribution curve**Standard normal distribution (μ=0, σ=1) with shaded 68% area (Image: ssindhwani, CC BY-SA 4.0, via Wikimedia Commons)

Based on the TU BBM syllabus for Business Statistics (STT201), unit 11.

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