Business StatisticsUnit 312 min read

Probability Theory: Events, Rules, Distributions & Applications

Unit 3 of Business Statistics introduces the core concepts of probability theory—sample spaces, events, axioms, conditional probability, Bayes’ theorem, and discrete/continuous distributions—with real-world applications in risk assessment, decision-making, and business analytics. This note covers definitions, calculati

TAKEAWAYS

  • Probability is the mathematical measure of uncertainty (0 to 1) for events, calculated via classical, empirical, or subjective methods.
  • Key rules: Addition (mutually exclusive events), Multiplication (independent events), and Complementary probability ().
  • Conditional probability () and Bayes’ Theorem reverse probabilities for real-world decisions (e.g., fraud detection in Khalti).
  • Discrete distributions (Binomial, Poisson) model countable outcomes (e.g., number of defective Daraz orders), while continuous distributions (Normal) model measurements (e.g., NTC call durations).
  • Expected value () and variance () quantify risk in business (e.g., loan defaults in NMB Bank).
  • Visual tools: Venn diagrams for events, probability trees for sequential events, and normal distribution curves for real-world data (e.g., NEPSE stock returns).

1. Foundations of Probability

URedBlackBall 1, Ball 2, Ball 3Ball 4, Ball 5Ball 6, Ball 7, Ball 8, Ball 9, Ball 10
Example 1.2: Probability of drawing a red ball (P(Red) = 3/10)

1.1 Definitions and Sample Space

Probability quantifies the likelihood of an event occurring. The sample space (S) is the set of all possible outcomes of an experiment.

UAB1, 234, 56
Sample space: A ∩ B = {3}

Example 1.1: Tossing a coin.

  • Sample space (S):
  • Event (E): Getting a head.
  • Probability of E:

1.2 Types of Probability

Type Definition Example (Nepal Context)
Classical Probability of drawing a multiple of 3 from balls numbered 1–20 in a bag.
Empirical Probability of eSewa transaction failure based on 1000 past transactions (50 failures).
Subjective Based on expert judgment or belief. Estimating the probability of Pathao driver shortages during Dashain.

Worked Example 1.2: A bag has 3 red, 2 black, and 5 white balls. What is the probability of drawing:

  1. A red ball?
  2. A non-white ball?

Solution:

  • Total balls = .
  • .
  • .

2. Probability Rules and Theorems

-101−0.500.5
Number line for conditional probability P(F|H) = 0.18 (Bayes’ Theorem example)

2.1 Addition Rule

For any two events A and B:

  • If mutually exclusive (), then .
UABOnly AOnly BA ∪ B, Neither
Addition Rule: P(A ∪ B) = P(A) + P(B) – P(A ∩ B)

Example 2.1: Probability of drawing a multiple of 3 or 7 from balls 1–20.

  • Multiples of 3: → 6 balls.
  • Multiples of 7: → 2 balls.
  • Intersection: (only 1 ball).
  • .

2.2 Multiplication Rule

For independent events (e.g., coin tosses, card draws without replacement): For dependent events:

Example 2.2: Probability of two red balls drawn without replacement from the same bag (3 red, 2 black, 5 white).

  • .
  • .
  • .

2.3 Conditional Probability and Bayes’ Theorem

Conditional Probability: Bayes’ Theorem:

Real-World Example 2.3: eSewa Fraud Detection

  • Suppose 1% of eSewa transactions are fraudulent ().
  • 90% of fraudulent transactions have high transaction value ().
  • 5% of all transactions are high-value ().
  • What is the probability a high-value transaction is fraudulent? P(F|H) = \frac{P(H|F) \cdot P(F)}{P(H)} = \frac{0.9 \times 0.01}{0.05} = 0.18 \text{ (18%)}
UHFHigh-Value TransactionsFraudulent TransactionsLow-Value Transactions
Conditional probability: P(F|H) = 18% (Bayes’ Theorem example)

3. Probability Distributions

123456789100.030.040.050.060.07yBinomial PMF (n=10, p=0.05)P(X=2) ≈ 0.0746
Binomial distribution for defective Daraz orders (Example 3.1)

3.1 Discrete Distributions

Binomial Distribution

Models exactly successes in independent trials (e.g., defective products, survey responses).

  • Mean:
  • Variance:

Example 3.1: Daraz Order Defects

  • Probability of a defective order: .
  • Find the probability that exactly 2 out of 10 orders are defective. P(X = 2) = \binom{10}{2} (0.05)^2 (0.95)^8 = 45 \times 0.0025 \times 0.6634 \approx 0.0746 \text{ (7.46%)}
Poisson Distribution

Models rare events over a fixed interval (e.g., customer complaints, machine failures).

  • Mean:
  • Variance:

Example 3.2: Ncell Customer Complaints

  • Average complaints per hour: .
  • Probability of exactly 5 complaints in an hour: P(X = 5) = \frac{e^{-3} 3^5}{5!} = \frac{243}{120} \times 0.0498 \approx 0.1008 \text{ (10.08%)}

3.2 Continuous Distributions

Normal Distribution

Models continuous data (e.g., heights, incomes, NEPSE stock prices).

  • PDF:
  • 68-95-99.7 Rule:
    • 68% within
    • 95% within
    • 99.7% within

Example 3.3: NEPSE Stock Returns

  • Mean return: , Standard deviation: .
  • Probability of a return between 6% and 14%:
    • Convert to Z-scores:
    • From Z-table: (68.26%).

## In the Real World

  1. eSewa Transaction Risk

    • Idea Used: Conditional Probability & Bayes’ Theorem
    • How: eSewa uses historical data to calculate to flag suspicious transactions. For example, if 1% of transactions are fraudulent but 90% of frauds involve amounts > Rs 50,000, Bayes’ Theorem helps prioritize investigations.
  2. Daraz Order Fulfillment

    • Idea Used: Binomial Distribution
    • How: Daraz estimates the probability of exactly defective orders in a batch of 100 using the binomial formula. If (2% defect rate), they calculate to plan quality checks.
  3. Ncell Network Traffic

    • Idea Used: Poisson Distribution
    • How: Ncell models call arrivals per minute as a Poisson process ( calls/minute). They compute to upgrade servers during peak hours (e.g., 6–9 PM).
  4. NMB Bank Loan Approvals

    • Idea Used: Normal Distribution
    • How: Loan default rates are assumed normal (, ). The bank calculates to adjust interest rates for high-risk borrowers.
  5. Khalti Merchant Payouts

    • Idea Used: Expected Value
    • How: Khalti computes the average payout delay () for merchants. If delays are days with , , , then: This helps set merchant expectations.

4. Expected Value and Variance

00.060.110.170.2200.049810.149420.22430.22440.16850.1008Probability
Poisson distribution for Ncell complaints (λ=3, Example 3.2)

4.1 Expected Value

The long-term average of a random variable.

Example 4.1: NEPSE Stock Investment

Return (%) Probability
5 0.2
10 0.5
15 0.3

4.2 Variance and Standard Deviation

Measures spread of data.

Example 4.2: Bank Employee Salaries

Salary (Rs) Probability
40,000 0.3
50,000 0.5
60,000 0.2
  1. Calculate :
  2. Calculate :
  3. Variance:

## Exam Tip

  1. Memorize Key Formulas:

    • Addition Rule, Multiplication Rule, Bayes’ Theorem, Binomial/Poisson/Normal formulas.
    • Shortcut: For normal distribution, always convert to Z-scores before using tables.
  2. Identify Problem Types:

    • With/Without Replacement: Affects probability calculations (e.g., drawing balls vs. tossing coins).
    • Independent/Dependent Events: Use only for independent events.
  3. Visualize Probabilities:

    • Draw Venn diagrams for events, trees for sequential probabilities, and normal curves for continuous data.
    • Example: For a question on "probability of A or B," sketch a Venn diagram to avoid missing intersections.
  4. Real-World Applications:

    • Business Context: Always relate to risk assessment (e.g., loan defaults), quality control (defective products), or decision-making (e.g., eSewa fraud).
    • Nepal Focus: Use examples from NEPSE, Ncell, Daraz, or banks to score extra marks for relevance.
  5. Common Pitfalls:

    • Ignoring "without replacement": Probabilities change after each draw (e.g., second ball draw).
    • Misapplying Bayes’ Theorem: Ensure you correctly identify vs. .
    • Normal Approximation: Only use for large in binomial distributions ( and ).
  6. Worked Example Strategy:

    • Step 1: Define the sample space and events clearly.
    • Step 2: Identify whether events are independent/dependent.
    • Step 3: Apply the correct rule (addition/multiplication).
    • Step 4: For distributions, state the parameters () before calculations.

In the real world

  • eSewa Fraud Detection: Uses Bayes’ Theorem to calculate the probability of fraud given high-value transactions (P(F|H) = 18%), helping the company flag suspicious activities and reduce financial losses.
  • Daraz Quality Control: Applies the Binomial distribution to estimate the likelihood of defective orders (e.g., P(X=2) = 7.46% for 2 defective orders out of 10), ensuring better customer satisfaction and reducing returns.
  • NEPSE Stock Analysis: Relies on the Normal distribution to model stock returns (μ=10%, σ=4%), helping investors assess risks and make informed decisions about buying or selling shares.

Based on the TU BBM syllabus for Business Statistics (STT201), unit 3.

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