Organizational BehaviorTU Board 2022
Read the following case carefully and answer the questions that follow: At the Department of Psychology in TriChandra College, professor Rita SuBBM created an uncomfortable and even hostile…
3Read the following case carefully and answer the questions that follow: At the Department of Psychology in TriChandra College, professor Rita SuBBM created an uncomfortable and even hostile atmosphere to the newly selected employee, assistant professor Rukmangad Poudel. Since she was the head of department, she had to assign him with tasks but, she lingered and did not let him sign on the attendance register. All other employees in the department were surprised by her behavior but could not oppose it. Neither was this issue their concern. Another professor Aarati who wanted to displace Rita as head reported this incident after a month to the principal of the college. Rita was invited for clarification but could not present valid reasons. Rukmangad was finally called to join the department. On the second day at department, Rukmangad scolded a clerk to have failed to communicate to him about the issue and blamed all persons working in the department of being complicit to the oppressor. Through this clerk, he sent the indirect message to Rita not to mess with him ever. Still, Rita would not stop. Rukmangad was assigned tasks more than other persons of his rank. In the beginning, Rukmangad was adamant that he would not do extra classes. For a week, students could not have lectures. Finally, he concluded that students should not suffer and started to do classes. Rita did not arrange extra payment for his extra work. He continuously urged her to arrange such payment. She ignored or dismissed. The hostility escalated and one day, Rita tried to insult Rugmangad in front of other staff. Rukmangad was tough and had grown tougher. He opposed her right away but this incident bothered him for days. He was stressed and his job satisfaction lowered. Aarati persuaded Rukmangad and all other staff to oust Rita from the position of head after a week. After two days, they filed a petition to principal to force out Rita from head. Questions: a. What are the consequences of conflict? Take the case of Department of Psychology as the basis to answer this question. b. What is the source of conflict in the department? c. Who could have resolved this conflict? How? d. Will Rita be fired from head? Who will benefit? Justify.
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