CASO102 Society and Technology

Society and TechnologyUnit 111 min read

Sociology Basics: Definitions, Scope, Schools & Society’s Core

Unit 1 of Society and Technology explores sociology’s foundation—its definition, key schools of thought (French vs. German), scope, and how it studies human behavior, culture, and social structures. Includes real-world ties to Nepal’s tech-driven society (e.g., eSewa, caste systems) and exam-focused comparisons with an

TAKEAWAYS:

  • Sociology is the scientific study of human social behavior, interactions, and institutions (not just psychology or history).
  • The French school focuses on social structure and institutions (e.g., Durkheim’s religion/society link), while the German school emphasizes individual consciousness and action (e.g., Weber’s rationalization).
  • Culture (shared norms, values, symbols) is the glue of society—without it, groups cannot function (e.g., Nepal’s caste rituals vs. eSewa’s digital norms).
  • Social stratification (ranking people hierarchically) persists in Nepal via caste (Chandrasekhar’s 2011 study) and class (urban/rural divides).
  • Sociology’s scope spans technology (e.g., WhatsApp altering communication), crime (cyberbullying), and policy (NTC’s digital inclusion programs).
  • Anthropology vs. Sociology: Anthropology studies small-scale, often non-Western cultures (e.g., Sherpa traditions), while sociology analyzes large-scale modern societies (e.g., Kathmandu traffic patterns).

1. What Is Sociology? Definition and Nature

Sociology is the systematic study of human society, its patterns, structures, and processes. Unlike psychology (individual mind) or economics (material wealth), sociology examines how groups, institutions, and cultures shape behavior.

Key Features of Sociology

mindmap
  root((Sociology))
    Definition["Study of human social behavior and institutions"]
    Scientific["Uses research methods (surveys, experiments, ethnography)"]
    Holistic["Analyzes whole societies, not just individuals"]
    Dynamic["Focuses on change over time (e.g., Nepal’s urbanization)"]
    Applied["Solves real-world problems (e.g., Pathao’s driver safety policies)"]

Why this matters: Sociology explains why eSewa’s digital payments succeed in Kathmandu but fail in remote villages—it’s not just about tech, but about social trust and infrastructure.


2. The Scope of Sociology: What It Studies

Sociology investigates all aspects of social life, from micro-interactions to macro-systems. Key areas include:

Scope Area Example in Nepal Global Example
Culture Chhaupadi tradition vs. modern festivals YouTube’s algorithm shaping global culture
Social Institutions Family structures (joint vs. nuclear) Google’s workplace policies
Social Change Shift from agrarian to tech-based economy Industrial Revolution’s urbanization
Technology & Society eSewa replacing cash transactions WhatsApp replacing SMS in Africa
Stratification Caste-based inequality (Chandrasekhar 2011) Class divides in the U.S.
Deviance & Crime Cybercrime (e.g., fake Daraz seller scams) Dark web markets

Worked Example:

  • Why does eSewa work in cities but not in Dolpa?
    • Social factor: Urban Nepalis trust digital payments; rural areas lack internet access.
    • Technological factor: Mobile penetration is high in Kathmandu (95%) but low in remote districts (10%).
    • Cultural factor: Older generations in rural areas prefer cash due to literacy barriers.

3. Schools of Sociological Thought: French vs. German

Two dominant traditions shape sociology’s approach:

A. French School (Structural Functionalism)

  • Focus: Social order, stability, and institutions (e.g., religion, education, family).
  • Key Thinkers:
    • Émile Durkheim: Studied how collective consciousness (shared beliefs) holds society together.
      • Example: Nepal’s Dashain festival reinforces social bonds across castes.
    • Auguste Comte: Coined "sociology" and emphasized scientific study of society.
  • Method: Macro-level analysis (large-scale patterns).

B. German School (Conflict & Interpretive Theory)

  • Focus: Individual agency, power struggles, and social change.
  • Key Thinkers:
    • Karl Marx: Argued society is divided by class conflict (bourgeoisie vs. proletariat).
      • Example: Nepal’s Madhesi protests (2007–2008) over marginalization.
    • Max Weber: Studied rationalization (how bureaucracy and tech dehumanize work).
      • Example: Ncell’s automated customer service reduces human jobs.
  • Method: Micro-level analysis (individual experiences).
classDiagram
    class FrenchSchool {
        +Focuses on Social Order
        +Key Thinkers: Durkheim, Comte
        +Method: Macro-Level
        +Example: Dashain’s role in unity
    }
    class GermanSchool {
        +Focuses on Conflict & Change
        +Key Thinkers: Marx, Weber
        +Method: Micro-Level
        +Example: Madhesi protests
    }
    FrenchSchool --> "Influences" Sociology
    GermanSchool --> "Influences" Sociology

Real-World Tie:

  • NTC’s digital divide policy reflects Durkheim’s functionalism (maintaining social cohesion) but ignores Marx’s class conflict (urban vs. rural access).

4. Culture: The Backbone of Society

Culture is the shared way of life—values, norms, symbols, and material objects—that defines a group.

Elements of Culture

mindmap
  root((Culture))
    Norms["Rules of behavior (e.g., greeting elders in Nepal)"]
    Values["Beliefs about right/wrong (e.g., honesty in business)"]
    Symbols["Meaningful objects (e.g., *mala* beads in Hinduism)"]
    Language["Communication system (e.g., Nepali vs. Newar dialects)"]
    Material Culture["Physical objects (e.g., *dhaka* tops, smartphones)"]

Worked Example:

  • Why do Nepalis use WhatsApp more than Facebook?
    • Cultural norm: Nepalis prioritize group chats (family/whatsapp groups) over individual profiles.
    • Technological adaptation: WhatsApp’s end-to-end encryption aligns with Nepal’s distrust of government surveillance (post-2015 blockades).

5. Social Stratification: Hierarchies in Nepal

Stratification is the ranking of people in a hierarchy based on access to resources (wealth, power, prestige).

Types of Stratification in Nepal

Type Example Consequence
Caste System Brahmin at top, Dalit at bottom Discrimination in jobs/housing (Chandrasekhar 2011)
Class System Urban elite vs. rural poor Access to healthcare (e.g., NTC’s urban bias)
Gender Male dominance in politics Only 33% women in Parliament (2022)
Age Elderly respected; youth marginalized Pension schemes favor older generations

Worked Example:

  • Why do Dalits face barriers in eSewa adoption?
    • Digital literacy: Lower education levels (only 50% Dalit literacy vs. 80% Brahmin).
    • Trust issues: Historical exclusion leads to skepticism of digital systems.
    • Infrastructure: Rural Dalit areas have 30% lower internet access (NPC 2021).

6. Sociology vs. Anthropology: Key Differences

Though both study humans, their focus differs:

Feature Sociology Anthropology
Scope Large-scale societies (e.g., Kathmandu) Small-scale, often non-Western groups (e.g., Sherpas)
Method Surveys, statistics, experiments Ethnography, participant observation
Focus Modern, urban societies Traditional, rural cultures
Example Study Impact of WhatsApp on Nepali politics Sherpa funeral rituals in Everest region

Real-World Tie:

  • Nepal’s tourism industry uses both:
    • Sociology: Studies how Instagram influencers boost trekking tourism.
    • Anthropology: Examines Thakali culture in Pokhara’s hospitality sector.

7. Sociology and Technology: A Dynamic Relationship

Technology reshapes society while society shapes technology. Examples:

Technology Social Impact Nepal Example
Smartphones Changes communication norms WhatsApp replacing landline calls
Social Media Spreads misinformation but also activism #JusticeForSushma (2018) protests
AI & Automation Job displacement in service sectors Ncell’s chatbots replacing call centers
Blockchain Reduces corruption in transactions Khalti’s digital ledger for payments

Worked Example:

  • How did Pathao disrupt Nepal’s transport sector?
    • Social change: Reduced reliance on rickshaws (seen as "low-class").
    • Economic impact: Created gig jobs for drivers (but with no labor rights).
    • Cultural adaptation: Added Hindu festival discounts to appeal to users.

## In the Real World

  1. eSewa’s Digital Inclusion

    • Idea: Social stratification + technology
    • How: eSewa’s app uses biometric verification (fingerprint/face ID) to include illiterate users. However, Dalits and rural users still struggle due to low smartphone ownership (only 40% in rural areas vs. 90% in Kathmandu).
    • Sociological insight: Shows how tech can both empower and exclude based on social hierarchies.
  2. Khalti’s Financial Revolution

    • Idea: Culture + social change
    • How: Khalti’s UPI-like system succeeded because it aligned with Nepal’s cash-heavy culture (only 30% banked population in 2015). It also partnered with local shops (e.g., kirana stores) to build trust.
    • Example: During COVID-19, Khalti processed $200M in remittances (2020), reducing physical cash risks.
  3. NTC’s Fiber Optic Expansion

    • Idea: Infrastructure + digital divide
    • How: NTC’s fiber-to-the-home project aimed to bridge the urban-rural gap. However, political corruption delayed rollouts in western Nepal, leaving 30% of districts with <10% coverage (2023).
    • Sociological lesson: Tech adoption depends on both infrastructure and social trust.

## Exam Tip

  1. Definitions First: Always start with precise definitions (e.g., "Sociology is the scientific study of human social behavior in groups").
  2. Nepal-Centric Answers: Use local examples (e.g., caste, eSewa, Pathao) to score higher. Examiners favor applied knowledge.
  3. Compare Schools: For questions on French/German schools, use a table (as above) to show differences clearly.
  4. Culture + Tech: Link cultural norms to technology (e.g., "Nepalis prefer WhatsApp because group chats align with their communal values").
  5. Stratification: For caste/class questions, cite Chandrasekhar (2011) or NPC reports to add authority.
  6. Avoid Vague Statements: Instead of "Technology changes society," say:

    "Pathao’s app disrupted Kathmandu’s transport sector by replacing rickshaws (a symbol of low-class mobility) with motorbike taxis, reflecting both economic modernization and cultural resistance to rapid change."


Final Visual Summary:

flowchart TD
    A["Sociology"] --> B["Defines Society"]
    A --> C["Studies Culture"]
    A --> D["Analyzes Stratification"]
    A --> E["Links to Technology"]
    B --> F["French School: Order"]
    B --> G["German School: Conflict"]
    C --> H["Nepal: Caste vs. Digital Norms"]
    D --> I["Caste: Hierarchy<br/>Class: Urban/Rural"]
    E --> J["eSewa: Trust<br/>Pathao: Disruption"]
    J --> K["Exam Tip: Use Nepal examples!"]

Based on the TU BCA syllabus for Society and Technology (CASO102), unit 1.

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