MGT206 Business Environment

Business EnvironmentUnit 613 min read

Globalization & International Business: Drivers, Effects & Nepal’s Role

Unit 6 of Business Environment explores globalization’s definition, key drivers (technology, trade policies, cultural exchange), its economic/social impacts on businesses, and Nepal’s participation in international trade, outsourcing, and FDI. Includes real-world cases (e.g., Daraz’s global supply chains, Ncell’s tech

TAKEAWAYS:

  • Globalization is the interconnectedness of economies, cultures, and technologies driven by trade, technology, and policy changes, reshaping how businesses operate.
  • Drivers include technological advancements (e.g., eSewa’s digital payments), liberalized trade policies (e.g., Nepal-India trade agreements), and cultural homogenization (e.g., global brands like Coca-Cola in Kathmandu).
  • Effects are dual-edged: opportunities (market expansion, cost efficiency) but also risks (job displacement, cultural erosion).
  • Nepal’s international business relies on outsourcing (IT/BPO), tourism, and remittances, but faces challenges like infrastructure gaps and political instability.
  • Strategic responses for Nepali firms include joint ventures (e.g., Himalayan Java with global buyers), FDI attraction, and digital transformation (e.g., Pathao’s regional expansion).
  • Exam focus: Define globalization, list drivers/effects, analyze one Nepali case (e.g., tea industry, tourism), and debate pros/cons of globalization for Nepal.

1. What Is Globalization?

Globalization refers to the accelerating integration of economies, societies, and cultures worldwide, facilitated by:

  • Trade: Removal of tariffs/barriers (e.g., WTO agreements).
  • Technology: Internet, smartphones (e.g., WhatsApp for cross-border communication).
  • Capital flows: Foreign Direct Investment (FDI), remittances (Nepal receives $10B+ annually from migrant workers).
  • Cultural exchange: Global brands (e.g., Netflix, McDonald’s) vs. local adaptations (e.g., Chaudhary Group’s "Chaudhary’s" brand in rural Nepal).

Visual: The 4 Dimensions of Globalization

Trade Liberalization (e.g., WTO agreements)FDI Flows (e.g., Ncell’s 5G partnership)Currency Markets (e.g., USD/NPR exchange)EconomicWTO/GATTRegional Blocs (SAARC, BIMSTEC)PoliticalInternet (e.g., Daraz’s e-commerce)Mobile Payments (eSewa, Khalti)TechnologicalMedia (YouTube, Bollywood)Migration (Nepali workers in Gulf)CulturalGlobalization
Hierarchical breakdown of globalization’s 4 dimensions with Nepali examples

2. Drivers of Globalization

1990s BSInternet adoptionbegins (Nepal’s first 2007 BSeSewa launchesmobile payments2018 BSNcell deploys 4G;Daraz enters Nepal2023 BS5G trials by Ncelland Nepal Telecom
Key tech milestones shaping Nepal’s globalization

A. Technological Advancements

  • Digital platforms: eSewa (Nepal’s UPI-like system) enables cross-border payments (e.g., remittances from India).
  • Logistics: Daraz’s global supply chain connects Nepali sellers to Southeast Asian buyers.
  • Communication: Zoom/Teams for remote work (e.g., Nepali IT firms outsourcing to global clients).

B. Trade Policies and Agreements

  • WTO/GATT: Reduced tariffs (e.g., Nepal exports $1B+ in garments to India under preferential trade).
  • Regional blocs: SAARC (though slow), Nepal-India trade treaty (90% tariff-free).
  • Free Trade Agreements (FTAs): Nepal’s FTA with Singapore (2022) for IT services.

C. Cultural Exchange

  • Media: Nepali films (e.g., Loot on Netflix) reach global diaspora.
  • Migration: 3M Nepalis work abroad (Gulf, Malaysia), sending remittances.
  • Education: Nepali students study in Australia/India (IT, medicine), bringing back skills.

D. Capital Flows

  • FDI: $1.2B in 2022 (e.g., Ncell’s partnership with NTT DoCoMo, Japan).
  • Remittances: 30% of Nepal’s GDP (2023).
  • Portfolio investment: Nepali firms listing on NEPSE (e.g., Nabil Bank’s ADR plans).

3. Effects of Globalization on Business

A. Opportunities

Opportunity Example (Nepal) Global Example
Market expansion Daraz selling to Bangladesh/Sri Lanka Alibaba expanding to Africa
Cost efficiency Outsourcing IT services to Nepal (cheaper than India) Google’s data centers in Finland (low energy costs)
Access to technology Ncell’s 5G pilot (with Huawei) Tesla’s global R&D network
Cultural diversity Himalayan Java exports to USA/EU Starbucks adapting menus locally
Investment inflows FDI in hydropower (e.g., Arun-3) Apple’s $40B+ in China

B. Challenges

Challenge Example (Nepal) Global Example
Job displacement Textile workers replaced by machines US manufacturing jobs lost to China
Cultural erosion Local brands (e.g., Thapathali Rice) struggling vs. Maggi McDonald’s vs. local street food
Political risks Trade disputes with India (blockades) US-China tariff wars
Infrastructure gaps Poor roads delay Daraz deliveries Amazon’s struggles in rural India
Brain drain Nepali doctors/engineers working abroad India’s IT professionals in Silicon Valley

4. Nepal’s International Business Environment

02.557.510Remittance (USD bn)10Tourism (USD mn)1.2Hydropower Exports (USD mn)0.8IT/BPO (USD mn)0.5
Nepal’s top 4 export/earning sectors (2023 estimates)

A. Key Sectors

  1. Tourism: $1B industry (pre-pandemic), but visa issues and infrastructure hinder growth.
  2. Remittances: $10B+ annually (2023), but high transaction fees (e.g., Western Union charges 5-7%).
  3. Hydropower: $1.5B exports to India, but political delays (e.g., Pancheshwar Dam disputes).
  4. IT/BPO: $500M industry, outsourcing to USA/EU (e.g., F1Soft, Apex Group).
  5. Agriculture: Tea, coffee, cardamom exported to India/China, but low global prices.

B. Challenges for Nepali Firms

  • Political instability: Frequent government changes (e.g., 2021 budget delays).
  • Infrastructure: Poor roads, unreliable electricity (e.g., Daraz’s delivery delays).
  • Brain drain: Skilled workers leave for better pay abroad.
  • Trade barriers: India’s non-tariff barriers (e.g., Nepal’s jute exports restricted).

C. Strategic Responses

Strategy Example (Nepal) Global Best Practice
Joint Ventures Himalayan Java + global coffee buyers Unilever + local brands in Africa
FDI attraction Ncell’s 5G partnership with NTT DoCoMo Singapore’s tax incentives
Digital transformation eSewa for remittances Alibaba’s e-commerce platform
Niche marketing Organic tea exports to EU New Zealand’s dairy exports
Public-private partnerships Arun-3 hydropower (govt + Indian firms) China’s Belt and Road Initiative

5. Case Study: Daraz Nepal’s Globalization Strategy

Background: Daraz (Alibaba’s Southeast Asia arm) entered Nepal in 2016, now serving 10M+ users.

How Daraz Uses Globalization

  1. Supply Chain Integration:
    • Sources products from India, China, and local Nepali sellers.
    • Uses cross-border logistics (e.g., deliveries to Bangladesh).
  2. Technology:
    • AI-driven recommendations (like Amazon).
    • Digital payments (eSewa, Khalti).
  3. Cultural Adaptation:
    • Local language support (Nepali, Newari).
    • Installment plans (popular in Nepal’s low-income market).
  4. Challenges:
    • High logistics costs (Nepal’s mountainous terrain).
    • Competition with local e-commerce (e.g., Hamrobazaar).

6. Globalization vs. Localization: A Balancing Act

Pros: Market Access, Tech, Capital (e.g., Daraz’s supply chaCons: Job Loss, Cultural Erosion (e.g., local businesses vs.GlobalizationPros: Cultural Preservation, Job Creation (e.g., Himalayan JCons: Limited Growth, High Costs (e.g., local brands vs. gloLocalizationAdopt Global Standards (e.g., ISO for Himalayan Java)Customize for Local Needs (e.g., Daraz’s installment plans)Strategic BalanceGlobalization vs. Localization
Balancing act with Nepali business examples

7. Exam Tip: How to Score Full Marks

  1. Define globalization clearly:

    "The process of increased interconnectedness among countries through trade, technology, and cultural exchange, enabled by the removal of barriers to cross-border movement of goods, services, and capital."

  2. List drivers/effects in bullet points (examiners love structured answers).

  3. Use Nepali examples (e.g., tea industry, tourism, Ncell, Daraz) to show real-world application.

  4. Debate globalization’s impact:

    • Pros: Economic growth, tech access, cultural exchange.
    • Cons: Job loss, cultural homogenization, political risks.
  5. Analyze a case study (e.g., Nepal’s tea industry or Daraz’s challenges).

    • Structure:
      • Background (what is the industry/business?).
      • Globalization’s role (how does it affect it?).
      • Challenges (political, infrastructure, etc.).
      • Solutions (strategies to adapt).
  6. Compare Nepal with a global example (e.g., Nepal’s hydropower vs. Norway’s oil exports).


8. Real-World Example: Ncell’s Global Partnership

Company: Ncell (Nepal’s largest telecom, owned by Nepal Telecom). Globalization Strategy:

  • Technology: Partnered with NTT DoCoMo (Japan) for 5G pilot.
  • Capital: Raised $300M in FDI for expansion.
  • Market: Expanded to Bhutan (2023). Impact on Nepal:
  • Job creation: 5,000+ employees.
  • Tech transfer: 4G/5G infrastructure.
  • Challenge: High costs due to poor infrastructure.

9. Quick Revision Table

Topic Key Points
Definition Interconnectedness via trade, tech, culture.
Drivers Tech (internet), trade policies (WTO), capital flows (FDI), cultural exchange.
Effects (Pros) Market expansion, cost efficiency, tech access, cultural diversity.
Effects (Cons) Job loss, cultural erosion, political risks, brain drain.
Nepal’s Sectors Tourism, remittances, hydropower, IT/BPO, agriculture.
Strategies Joint ventures, FDI, digital transformation, niche marketing.
Exam Focus Define, list, analyze one Nepali case, debate pros/cons.

10. Worked Example: Calculating Remittance Costs

Scenario: A Nepali worker in the Gulf sends $500/month via Western Union. The fee is 5% + $2.

Calculation:

  1. Fee: + $2 = $27.
  2. Amount received: .
  3. Effective cost: 5.4% of the amount sent.

Global Comparison:

  • eSewa (Nepal): 1-2% fee (cheaper but limited to Nepal).
  • Wise (UK): 0.5% (best for global transfers).

Why It Matters:

  • High fees reduce remittance impact on Nepal’s economy.
  • Solution: Push for digital payment systems (eSewa, Khalti).

Final Thought: Nepal’s Path Forward

Nepal must leverage globalization while protecting local industries. Strategies:

  1. Improve infrastructure (roads, electricity) to attract FDI.
  2. Invest in digital payments (like eSewa) to reduce remittance costs.
  3. Promote niche exports (organic tea, hydropower) to high-value markets.
  4. Strengthen SAARC/regional trade to reduce dependency on India.

Exam Alert: Always link theory to Nepal—examiners reward local examples!


Visual Summary:

Tourism Growth (e.g., Pokhara, Everest)IT/BPO Outsourcing (e.g., Kathmandu-based call centers)Hydropower Exports (e.g., West Seti Project)OpportunitiesPolitical Instability (e.g., frequent government changes)Infrastructure Gaps (e.g., unreliable electricity)Brain Drain (e.g., Nepali doctors in the UK)ChallengesJoint Ventures (e.g., Himalayan Java)Digital Payments (eSewa, Khalti)FDI in Tech (Ncell’s 5G)StrategiesDaraz: Supply Chain (e.g., warehouses in Kathmandu)Ncell: 5G Partnership (e.g., Huawei collaboration)Case StudiesGlobalization in Nepal
Nepal’s globalization landscape with sector-specific examples

Based on the TU BITM syllabus for Business Environment (MGT206), unit 6.

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