a) What is a letter of enquiry? Write any four features of a good letter of enquiry. [2] b) Write a letter of enquiry to the manager of a company asking for the details of a product you are…

a) Definition and Features of a Letter of Enquiry

A letter of enquiry is a formal business letter written to a seller, manufacturer, or service provider to request specific information about their products, services, prices, terms of payment, delivery schedules, or availability. It serves as the initial step in a business transaction, allowing the buyer to make an informed decision before placing an order.

Four features of a good letter of enquiry:

1. Specific and Clear: The letter must clearly state exactly what information is required (e.g., price list, catalogue, specifications, terms of delivery). Vague requests lead to unhelpful responses.
2. Concise and Direct: It should be brief and to the point. The reader should understand the purpose immediately without unnecessary background details.
3. Polite and Professional Tone: The language should be courteous and respectful, fostering a positive business relationship.
4. Proper Format: It must follow standard business letter formatting, including the sender’s address, date, recipient’s address, subject line, salutation, body, and closing.

b) Letter of Enquiry

Sender's address & dateLagankhel, KathmanduDate: 15th March 2024

Receiver's name & addressThe ManagerNepal Electronics Pvt. Ltd.New Road, Kathmandu

SubjectSubject: Enquiry regarding the latest laptop models.

SalutationDear Sir/Madam,

Body

I am writing to enquire about the details of the latest laptop models available in your company. I am a student of Class 11 and I am looking for a durable and efficient laptop for my academic purposes.

I would be grateful if you could provide me with the following information: 1. The current price list of your latest laptop series. 2. The technical specifications (processor, RAM, storage, and battery life) of the recommended models for students. 3. The warranty period and after-sales service details. 4. Any available discounts for students.

Please send the catalogue or a detailed brochure at the address mentioned above. I look forward to your early response.

Closing & signatureYours faithfully,Sita Shrestha