EnglishNEB 2076 (old course)
a) What is a letter of enquiry? Write any four features of a good letter of enquiry. [2] b) Write a letter of enquiry to the manager of a company asking for the details of a product you are…
5a) What is a letter of enquiry? Write any four features of a good letter of enquiry. [2] b) Write a letter of enquiry to the manager of a company asking for the details of a product you are interested in. [3]
Answer
a) Letter of Enquiry and Its Features
Letter of Enquiry: A letter of enquiry is a formal letter written to seek information about a product, service, price, availability, or other details from a company or organization. It is typically sent before placing an order to gather necessary details for decision-making.
Four Features of a Good Letter of Enquiry:
Clear and Concise Subject Line
- The subject should clearly state the purpose of the letter (e.g., "Enquiry about Laptops Model XYZ").
- Helps the recipient quickly understand the request.
Polite and Professional Tone
- Use respectful language (e.g., "Dear Sir/Madam", "We hope this letter finds you well").
- Avoid being too casual or overly formal.
Specific and Detailed Information
- Mention exact product/service details (model, specifications, quantity, etc.).
- Ask relevant questions (e.g., "What is the delivery time?", "Are discounts available?").
Proper Closing and Contact Details
- End with a polite closing (e.g., "Looking forward to your response", "Yours faithfully").
- Include sender’s name, address, contact number, and email for follow-up.
b) Letter of Enquiry to a Company Manager
I am writing to enquire about the specifications, pricing, and availability of the **Smartphone Model X9 Pro**, which I recently saw advertised in your company’s brochure. I am particularly interested in purchasing this model for personal use and would appreciate detailed information regarding the following:
- **Technical Specifications**: Processor type, RAM, internal storage, camera resolution, battery capacity, and operating system.
- **Price**: The exact cost per unit, including any applicable taxes or discounts for bulk purchase.
- **Warranty and After-Sales Service**: Duration of warranty and availability of service centers in Kathmandu and Pokhara.
- **Delivery Time**: Estimated time required for delivery after placing an order.
- **Payment Methods**: Accepted modes of payment (cash, bank transfer, online payment, etc.).
Additionally, could you please provide information on any ongoing promotions or special offers related to this product? I would also be grateful if you could share sample images or a product brochure for further reference.
I look forward to your prompt response at your earliest convenience. Please feel free to contact me at **98XXXXXXXX** or via email at **your.email@example.com** for any clarifications or to discuss further details.
Thank you for your time and assistance. I appreciate your cooperation in advance.
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