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BS Business Studies

Business StudiesNEB 2082

Draw a figure to show the types of communication between human resources manager, production manager and marketing manager.

1

Answer

· Based on the official syllabus and past papers
Updated

Model Answer

Communication between managers in an organization is classified into three types based on direction:

Step 1HR issues staffallocation orders (DowStep 2Production reportsstaff shortages (UpwarStep 3Production &Marketing coordinate s
Sequential communication process between departments
  • Downward Communication: From Human Resources Manager to Production Manager (e.g., issuing staff allocation orders).
  • Upward Communication: From Production Manager to Human Resources Manager (e.g., submitting staff shortage reports).
  • Lateral (Horizontal) Communication: Between Production Manager and Marketing Manager (e.g., coordinating product launch schedules).

The figure below illustrates these communication flows:

Downward Communication (e.g., staff allocation orders)Production Manager← Upward Communication (e.g., staff shortage reports)Human Resources Manager
Hierarchical communication flow between HR and Production Managers

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