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Tribhuvan University

BSc CSITBachelor of Science in Computer Science and Information TechnologyBCABachelor of Computer ApplicationBITBachelor of Information TechnologyBIMBachelor of Information ManagementBBABachelor of Business AdministrationBBSBachelor of Business StudiesBBMBachelor of Business ManagementBITMBachelor of Information Technology Management

Pokhara University

BE Computer (PU)Bachelor of Engineering in Computer EngineeringBBA (PU)Bachelor of Business Administration (Pokhara University)

National Examinations Board (+2)

Class 10Class 10 (SEE)+2 Science+2 Science (Class 11 and 12)+2 Management+2 Management (Class 11 and 12)+2 Humanities+2 Humanities (Class 11 and 12)
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ENG203 Business Communications

Business Communications notes

5 chapter notes, in syllabus order. Each starts with the key points.

Unit 1 · 6 hrs

Business Communication: Definitions, Importance, Types & ModelsUnit 1 of Business Communications explores the core concepts of business communication, including its definition, importance, types (internal/external, formal/informal), models (linear, interactional, transactional), and barriers, with real-world applications in Nepali companies like Nabil Bank and Daraz.13 min read

Unit 2 · 6 hrs

Principles & Theories of Communication: Models, Barriers & FlowUnit 2 of Business Communications explores the foundational theories (Shannon-Weaver, Laswell, Berlo) and models (linear, interactive, transactional) of communication, identifies barriers (physical, psychological, semantic), and applies these to real-world business scenarios like eSewa’s user feedback loops or Ncell’s 6 min read

Unit 3 · 6 hrs

Verbal & Non-Verbal Communication: Types, Techniques & Business ApplicationsUnit 3 of Business Communications explores the dual pillars of communication—verbal (spoken/written) and non-verbal (body language, tone, symbols)—their interplay in business, decoding techniques, and real-world applications in Nepali workplaces (e.g., Ncell customer service, Daraz negotiations, bank loan discussions).12 min read

Unit 4 · 6 hrs

Business Letters & Reports: Formats, Styles & Writing SkillsUnit 4 of Business Communications covers the art of writing professional letters and reports—standard formats, key components, and real-world applications in Nepali businesses like Nabil Bank and Daraz. Learn to structure memos, emails, and formal reports with precision, using templates and case studies from NEPSE and 10 min read

Unit 5 · 6 hrs

Effective Communication in Business: Settings, Tools & ImpactUnit 5 of Business Communications explores how to apply communication principles in real-world business environments—from meetings and presentations to digital tools and crisis management—with Nepali and global case studies.7 min read