Tribhuvan University
Bachelor of Travel and Tourism Management
Semester 1 · TU Board 2023
Course Title: Principles of Management (MGT311)
Full Marks: 60Pass Marks: 30Time: 3 Hrs
Candidates are required to give their answers in their own words as for as practicable.
Group A
Brief Answer Questions(10 × 1 = 10)
- 1.1
What do you mean by corporate governance?
- 2.1
Mention the experiments made in Hawthrone electrical.
- 3.1
Define the term quality.
- 4.1
What is line authority?
- 5.1
Write down two techniques of financial motivation.
- 6.1
What do you mean by Six Sigma concept?
- 7.1
Draw an example of geographic structure of an organization.
- 8.1
Write down two types of communication network in an organization.
- 9.1
What is meant by active listening?
- 10.1
Define organizational development.
Group B
Short Answer Questions(6 × 5 = 30)
- 11.5
Briefly explain functions of management in an organization.
- 12.5
Describe various roles of managers that are required to perform effectively in the organization.
- 13.5
Explain the process of effective decision making.
- 14.5
What is meant by delegation of authority? State any four barriers of it.
- 15.5
Briefly explain major techniques for the effective control.
- 16.5
What is meant by stress management? Explain the major techniques to manage organizational stress.
Group C
Comprehensive Answer Questions(2 × 10 = 20)
- 17.10
Briefly explain major principles of scientific management theory. Is it suitable for travel and tourism industry? Justify.
- 18.10
What do you mean by Total Quality Management (TQM)? Explain emerging issues in quality management.
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