MGT205 Operations Management
Operations Management notes
10 chapter notes, in syllabus order. Each starts with the key points.
Unit 1
Operations Management: Definitions, Functions, and ImportanceUnit 1 of Operations Management introduces the core concepts of OM, its role in organizations, and how it transforms inputs into outputs efficiently. This note covers definitions, functions, objectives, and the strategic importance of OM with real-world examples, visuals, and exam-focused insights.10 min readUnit 2
Operations Strategy, Competitiveness & Order WinnersUnit 2 of Operations Management explores how businesses align operations strategy with corporate goals, identifies order winners/qualifiers, and leverages competitiveness frameworks (e.g., Porter’s generic strategies, value chain analysis) to gain market advantage. It covers trade-offs, performance objectives, and real10 min readUnit 3
Forecasting: Methods, Models & Applications in OMUnit 3 of Operations Management explores forecasting techniques—qualitative, time-series, and causal models—to predict demand, costs, and trends. Learn how businesses like Daraz and Nabil Bank use forecasts for inventory, staffing, and financial planning, with step-by-step examples and real-world case studies.5 min readUnit 4
Product & Service Design: Concepts, Models & ApplicationsUnit 4 of Operations Management explores the systematic design of products and services, covering core principles, design processes, service blueprints, and real-world applications in Nepali and global businesses like Daraz, Nabil Bank, and Toyota.10 min readUnit 5
Process Selection & Facility Layout: Types, Trade-offs & DesignUnit 5 of Operations Management explores how companies choose production processes (job shop, batch, mass, continuous) and design factory/service layouts (product, process, fixed-position, cellular) to balance efficiency, cost, and flexibility—with real-world examples from Nepali and global firms.9 min readUnit 6
Capacity & Location Planning: Models, Trade-offs & Strategic DecisionsUnit 6 of Operations Management explores how businesses determine optimal production capacity (short-term vs. long-term) and choose locations (cost, proximity, infrastructure) using quantitative models, trade-off analysis, and real-world constraints like labor laws or climate risks.12 min readUnit 7
Inventory Management: Types, Costs, Models & Control SystemsUnit 7 of Operations Management covers inventory classification (ABC, VED), cost structures (holding, ordering, stockout), quantitative models (EOQ, ROP), qualitative techniques (ABC analysis, VED), and control systems (periodic vs. perpetual), with real-world applications in Nepali businesses like Daraz, Nabil Bank, a12 min readUnit 8
Aggregate Planning & Scheduling: Strategies, Models & Real-World Trade-offsUnit 8 of Operations Management covers how businesses balance production, workforce, and inventory over medium-term horizons (3–18 months) using aggregate planning techniques, mathematical models (linear programming, transportation), and scheduling tools (Gantt charts, CPM/PERT) to optimize costs, demand fluctuations, 13 min readUnit 9
Quality Management & TQM: Tools, Models & Case StudiesUnit 9 of Operations Management explores Total Quality Management (TQM), quality control tools (Fishbone, Pareto), ISO standards, Six Sigma, and real-world applications in Nepali businesses like Nabil Bank and Daraz, with visual comparisons and exam-focused worked examples.5 min readUnit 10
Supply Chain & Lean: Flows, Waste, and EfficiencyUnit 10 of Operations Management explores how companies optimize supply chains (from raw materials to customers) and apply Lean principles to eliminate waste, reduce costs, and improve quality—using real-world examples from Nepali and global firms like Daraz, Toyota, and Nabil Bank.8 min read