Elective Business Research Methods

Business Research MethodsUnit 515 min read

Sampling Design: Types, Methods & Applications

Unit 5 of Business Research Methods explores sampling design, covering probability vs. non-probability sampling, sampling techniques, sample size determination, and ethical considerations—with real-world examples from Nepali businesses like Nepal Rastra Bank surveys and Daraz customer feedback systems.

TAKEAWAYS:

  • Sampling design ensures research findings are representative, cost-effective, and generalizable by selecting a subset of the population.
  • Probability sampling (random, stratified, cluster) guarantees statistical validity, while non-probability sampling (convenience, quota, snowball) is faster but biased.
  • Sample size depends on population size, confidence level, and margin of error—use Krejcie & Morgan’s table or Sloven’s formula for calculations.
  • Ethical sampling requires informed consent, anonymity, and avoidance of coercion (e.g., NTC’s customer satisfaction surveys).
  • Real-world applications: Nepal Rastra Bank uses stratified sampling for financial inclusion studies, while Daraz employs convenience sampling for quick feedback.
  • Common mistakes: Under-sampling, over-representing a group, or ignoring non-response bias—all lead to invalid conclusions.

1. What is Sampling Design?

Sampling design is the process of selecting a subset (sample) from a larger group (population) to study, ensuring the sample accurately represents the population’s characteristics. Poor sampling leads to biased or unreliable research.

Key Terms:

Term Definition Example
Population Entire group of interest (e.g., all Daraz customers in Nepal). All Nepalese smartphone users for a market research study.
Sample Subset of the population (e.g., 500 Daraz users surveyed). 1,000 Kathmandu residents polled on traffic congestion.
Sampling Frame List of population members (e.g., Nepal Rastra Bank’s customer database). Nepal Electricity Authority’s (NEA) billing records for energy use study.
Sampling Unit Individual element selected (e.g., one Daraz customer’s review). One Pathao driver’s feedback on app usability.
Sampling Error Difference between sample stats and true population parameters. If 30% of a sample says they use Khalti, but the real population is 40%.

2. Why is Sampling Important?

  • Cost & Time Efficiency: Studying 1,000 out of 10 million Daraz users is feasible.
  • Practicality: Some populations (e.g., all Nepali voters) are too large to survey fully.
  • Accuracy: Proper sampling reduces margin of error (e.g., ±3% in election polls).
  • Generalizability: Findings from a well-chosen sample apply to the entire population.
Yes → Census: Survey AllSimple RandomStratifiedClusterProbabilityConvenienceQuotaSnowballNon-ProbabilityProbability or Non-Probability?No → Sampling: Select SubsetIs Population Small?Research Problem
Decision tree for choosing sampling method (simplified)

3. Probability vs. Non-Probability Sampling

Type Definition Methods Advantages Disadvantages Example in Nepal
Probability Every member has a known chance of being selected. Simple Random, Stratified, Cluster Unbiased, generalizable, statistical tests possible. Time-consuming, expensive. Nepal Rastra Bank’s financial inclusion survey (stratified).
Non-Probability Selection is not random—researcher’s choice. Convenience, Quota, Snowball Fast, cheap, flexible. Biased, not generalizable. Daraz’s pop-up feedback surveys (convenience).

4. Probability Sampling Methods

(A) Simple Random Sampling

  • Every member has an equal chance of selection (e.g., lottery system).
  • How it works:
    1. Define population (e.g., all Nabil Bank customers).
    2. Assign numbers (e.g., 1 to 10,000).
    3. Use random number generator to pick 500 customers.
00.250.50.751User 11User 21User 31User 41User 51
Equal chance selection in simple random sampling (N=5)

Advantages: ✅ Unbiased (no researcher influence). ✅ Easy to analyze (statistical tests like t-tests work).

Disadvantages: ❌ Time-consuming (e.g., contacting 500 random Ncell users). ❌ Hard to get a complete sampling frame (e.g., unlisted landline numbers).

Real-World Example:

  • Nepal Electricity Authority (NEA) uses simple random sampling to select households for electricity bill audits.

(B) Stratified Sampling

  • Population is divided into subgroups (strata) based on shared traits, then randomly sampled from each.
  • Example: Studying customer satisfaction at Nabil Bank → Strata:
    • Salaried employees (30%)
    • Business owners (40%)
    • Students (20%)
    • Retirees (10%)

Steps:

  1. Divide population into homogeneous groups.
  2. Randomly sample from each stratum proportionally.

Advantages: ✅ More precise than simple random sampling. ✅ Ensures representation of all groups (e.g., gender, income levels).

Disadvantages: ❌ Complex (requires accurate strata definitions). ❌ Costly (e.g., separate surveys for each stratum).

Real-World Example:

  • Nepal Rastra Bank uses stratified sampling to study financial literacy across urban, rural, and remote areas.

(C) Cluster Sampling

  • Population is divided into clusters (e.g., schools, districts), then entire clusters are randomly selected.
  • Example: Studying traffic congestion in Kathmandu → Clusters:
    • Lalitpur (Cluster 1)
    • Bhaktapur (Cluster 2)
    • Kageshwori (Cluster 3)

Steps:

  1. Identify clusters (e.g., wards in Kathmandu).
  2. Randomly select clusters (e.g., 5 out of 10 wards).
  3. Survey all members in selected clusters.

Advantages: ✅ Cost-effective (e.g., surveying all households in one cluster). ✅ Useful for large/geographically spread populations (e.g., Nepal’s rural areas).

Disadvantages: ❌ Less precise than stratified sampling. ❌ Clusters may not be homogeneous (e.g., one ward is wealthy, another is poor).

Real-World Example:

  • Central Bureau of Statistics (CBS) uses cluster sampling for household income surveys in Nepal.

5. Non-Probability Sampling Methods

(A) Convenience Sampling

  • Selects easiest-to-reach members (e.g., students in a class, shopping mall visitors).
  • Example: Daraz asks first 100 customers who visit their booth at Thapathali for feedback.

Advantages: ✅ Fast & cheap. ✅ No sampling frame needed.

Disadvantages: ❌ Highly biased (e.g., only tech-savvy users respond). ❌ Not generalizable.

Real-World Example:

  • Pathao uses convenience sampling to get driver feedback at pickup points.

(B) Quota Sampling

  • Predefined quotas for subgroups (e.g., 30% male, 70% female).
  • Example: Nepal Telecom (NTC) wants 500 responses → 250 males, 250 females.

Steps:

  1. Define quotas (e.g., age, gender, location).
  2. Stop sampling once quotas are filled (even if non-random).

Advantages: ✅ Ensures representation of key groups. ✅ Faster than probability methods.

Disadvantages: ❌ Researcher bias (e.g., only interviewing willing participants). ❌ Not statistically reliable.

Real-World Example:

  • Khalti uses quota sampling to balance feedback from urban vs. rural users.

(C) Snowball Sampling

  • Initial respondents refer others (useful for hard-to-reach groups).
  • Example: Studying undocumented migrant workers in Kathmandu.

Steps:

  1. Find 1-2 initial respondents.
  2. Ask them to refer others with similar traits.

Advantages: ✅ Useful for hidden/private populations. ✅ Low cost.

Disadvantages: ❌ Highly biased (e.g., only connected individuals respond). ❌ Non-generalizable.

Real-World Example:

  • NGOs studying child labor use snowball sampling to find former child workers.

6. Determining Sample Size

Sample size affects accuracy and cost. Use these formulas:

(A) Slovin’s Formula (for finite populations)

  • = Sample size
  • = Population size
  • = Margin of error (e.g., 0.05 for 5%)

Example:

  • Population (N): 10,000 Nepal Rastra Bank customers.
  • Margin of error (e): 5% (0.05).
  • Calculation:
  • Sample size needed: 385 customers.

(B) Krejcie & Morgan’s Table (Quick Lookup)

Population Size (N) Sample Size (n)
500 248
1,000 354
5,000 370
10,000 377
50,000 384
100,000+ 385

Example:

  • Population: 5,000 Daraz sellers.
  • Sample size: 370 sellers.

7. Ethical Considerations in Sampling

  • Informed Consent: Participants must know they’re being studied (e.g., Nepal Rastra Bank’s survey disclosures).
  • Anonymity/Confidentiality: No personal data should be traceable (e.g., Khalti’s feedback forms).
  • Avoid Coercion: No pressure to participate (e.g., NTC not forcing customers to take surveys).
  • Fair Representation: No under/over-sampling of groups (e.g., not ignoring rural areas in a national study).

Real-World Case Study: Nepal Rastra Bank’s Financial Inclusion Survey

  • Method: Stratified random sampling (urban, rural, remote).
  • Ethics:
    • Informed consent via written disclaimers.
    • Anonymity ensured by coding responses.
    • No coercion—participants voluntarily joined.

8. Common Sampling Mistakes & How to Avoid Them

Mistake Cause Solution Example
Under-sampling Too small a sample. Use Krejcie & Morgan’s table. Surveying only 50 people for a city of 1 million.
Over-representation Sampling too many from one group. Use stratified sampling. 90% males in a gender-balanced study.
Non-response bias Only certain groups respond. Follow-ups, incentives (e.g., cash prizes). Only wealthy users reply to Nepal Stock Exchange (NEPSE) surveys.
Sampling frame errors Wrong population list. Verify data sources (e.g., NID card lists). Using old voter lists for a 2024 survey.
Researcher bias Selecting favorable respondents. Use randomization (e.g., computer-generated samples). Only interviewing happy customers at Daraz’s booth.

In the Real World

  1. Nepal Rastra Bank (NRB) Financial Inclusion Surveys

    • Method: Stratified sampling (urban, rural, remote districts).
    • Why? Ensures all economic groups (rich, poor, middle-class) are represented.
    • Impact: Helps design microfinance policies for unbanked populations.
  2. Daraz Customer Feedback System

    • Method: Convenience sampling (pop-up surveys at checkout).
    • Why? Fast and cheap, but biased toward tech-savvy users.
    • Improvement: Could use stratified sampling (e.g., rural vs. urban buyers).
  3. Nepal Electricity Authority (NEA) Bill Audits

    • Method: Cluster sampling (selecting entire wards randomly).
    • Why? Cost-effective for large, spread-out populations.
    • Challenge: Wards vary in income—may need stratification for accuracy.
  4. Pathao Driver Satisfaction Study

    • Method: Snowball sampling (happy drivers refer others).
    • Why? Hard to reach all drivers directly.
    • Risk: Only satisfied drivers respond—misses complaints.
  5. Nepal Stock Exchange (NEPSE) Investor Sentiment Polls

    • Method: Quota sampling (equal shares for institutional, retail, foreign investors).
    • Why? Ensures no group dominates the survey.
    • Ethical Issue: Incentivizing responses (e.g., discounts on trades) can bias results.

Exam Tip

How This Unit is Tested in PU Exams

  1. Definitions & Differences (5-10 marks):

    • Expect short-answer questions like:
      • "Differentiate between stratified and cluster sampling with examples."
      • "What is sampling error? How does it differ from non-sampling error?"
  2. Scenario-Based Questions (10-15 marks):

    • Case studies where you must choose the best sampling method.
    • Example:

      "A researcher wants to study traffic congestion in Kathmandu. The population is 2 million vehicles. Suggest a sampling method and justify your choice."

  3. Calculations (5-10 marks):

    • Sample size determination using Slovin’s formula or Krejcie & Morgan’s table.
    • Example:

      "Calculate the sample size for a population of 5,000 with a 5% margin of error."

  4. Ethical & Practical Issues (5 marks):

    • Short notes on:
      • "What are the ethical concerns in snowball sampling?"
      • "How can non-response bias be minimized in a mail survey?"
  5. Real-World Application (5-10 marks):

    • Apply sampling methods to Nepali businesses (e.g., Nepal Rastra Bank, Daraz, NTC).
    • Example:

      "How would you design a sample to study customer satisfaction at Nabil Bank? Justify your method."

How to Score Full Marks

✔ Use real-world examples (e.g., Nepal Rastra Bank, Daraz, NTC). ✔ Compare methods in tables (e.g., probability vs. non-probability). ✔ Show calculations (e.g., sample size formula). ✔ Discuss advantages/disadvantages with Nepali context. ✔ Link to ethics (e.g., informed consent, anonymity).

Avoid: ❌ Vague answers (e.g., "Sampling is important"—explain why). ❌ Ignoring biases (e.g., "Convenience sampling is fine"—mention limitations). ❌ Wrong formulas (e.g., using mean formula instead of Slovin’s).


Final Mermaid Summary:

mindmap
  root((Sampling Design))
    Probability Sampling
      Simple Random
      Stratified
      Cluster
    Non-Probability Sampling
      Convenience
      Quota
      Snowball
    Sample Size Determination
      Slovin's Formula
      Krejcie & Morgan Table
    Ethical Considerations
      Informed Consent
      Anonymity
      Avoid Coercion
    Real-World Applications
      Nepal Rastra Bank (Stratified)
      Daraz (Convenience)
      NTC (Quota)

Based on the PU BBA (PU) syllabus for Business Research Methods, unit 5.

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