Business Research MethodsUnit 515 min read
Sampling Design: Types, Methods & Applications
Unit 5 of Business Research Methods explores sampling design, covering probability vs. non-probability sampling, sampling techniques, sample size determination, and ethical considerations—with real-world examples from Nepali businesses like Nepal Rastra Bank surveys and Daraz customer feedback systems.
TAKEAWAYS:
- Sampling design ensures research findings are representative, cost-effective, and generalizable by selecting a subset of the population.
- Probability sampling (random, stratified, cluster) guarantees statistical validity, while non-probability sampling (convenience, quota, snowball) is faster but biased.
- Sample size depends on population size, confidence level, and margin of error—use Krejcie & Morgan’s table or Sloven’s formula for calculations.
- Ethical sampling requires informed consent, anonymity, and avoidance of coercion (e.g., NTC’s customer satisfaction surveys).
- Real-world applications: Nepal Rastra Bank uses stratified sampling for financial inclusion studies, while Daraz employs convenience sampling for quick feedback.
- Common mistakes: Under-sampling, over-representing a group, or ignoring non-response bias—all lead to invalid conclusions.
1. What is Sampling Design?
Sampling design is the process of selecting a subset (sample) from a larger group (population) to study, ensuring the sample accurately represents the population’s characteristics. Poor sampling leads to biased or unreliable research.
Key Terms:
| Term | Definition | Example |
|---|---|---|
| Population | Entire group of interest (e.g., all Daraz customers in Nepal). | All Nepalese smartphone users for a market research study. |
| Sample | Subset of the population (e.g., 500 Daraz users surveyed). | 1,000 Kathmandu residents polled on traffic congestion. |
| Sampling Frame | List of population members (e.g., Nepal Rastra Bank’s customer database). | Nepal Electricity Authority’s (NEA) billing records for energy use study. |
| Sampling Unit | Individual element selected (e.g., one Daraz customer’s review). | One Pathao driver’s feedback on app usability. |
| Sampling Error | Difference between sample stats and true population parameters. | If 30% of a sample says they use Khalti, but the real population is 40%. |
2. Why is Sampling Important?
- Cost & Time Efficiency: Studying 1,000 out of 10 million Daraz users is feasible.
- Practicality: Some populations (e.g., all Nepali voters) are too large to survey fully.
- Accuracy: Proper sampling reduces margin of error (e.g., ±3% in election polls).
- Generalizability: Findings from a well-chosen sample apply to the entire population.
3. Probability vs. Non-Probability Sampling
| Type | Definition | Methods | Advantages | Disadvantages | Example in Nepal |
|---|---|---|---|---|---|
| Probability | Every member has a known chance of being selected. | Simple Random, Stratified, Cluster | Unbiased, generalizable, statistical tests possible. | Time-consuming, expensive. | Nepal Rastra Bank’s financial inclusion survey (stratified). |
| Non-Probability | Selection is not random—researcher’s choice. | Convenience, Quota, Snowball | Fast, cheap, flexible. | Biased, not generalizable. | Daraz’s pop-up feedback surveys (convenience). |
4. Probability Sampling Methods
(A) Simple Random Sampling
- Every member has an equal chance of selection (e.g., lottery system).
- How it works:
- Define population (e.g., all Nabil Bank customers).
- Assign numbers (e.g., 1 to 10,000).
- Use random number generator to pick 500 customers.
Advantages: ✅ Unbiased (no researcher influence). ✅ Easy to analyze (statistical tests like t-tests work).
Disadvantages: ❌ Time-consuming (e.g., contacting 500 random Ncell users). ❌ Hard to get a complete sampling frame (e.g., unlisted landline numbers).
Real-World Example:
- Nepal Electricity Authority (NEA) uses simple random sampling to select households for electricity bill audits.
(B) Stratified Sampling
- Population is divided into subgroups (strata) based on shared traits, then randomly sampled from each.
- Example: Studying customer satisfaction at Nabil Bank → Strata:
- Salaried employees (30%)
- Business owners (40%)
- Students (20%)
- Retirees (10%)
Steps:
- Divide population into homogeneous groups.
- Randomly sample from each stratum proportionally.
Advantages: ✅ More precise than simple random sampling. ✅ Ensures representation of all groups (e.g., gender, income levels).
Disadvantages: ❌ Complex (requires accurate strata definitions). ❌ Costly (e.g., separate surveys for each stratum).
Real-World Example:
- Nepal Rastra Bank uses stratified sampling to study financial literacy across urban, rural, and remote areas.
(C) Cluster Sampling
- Population is divided into clusters (e.g., schools, districts), then entire clusters are randomly selected.
- Example: Studying traffic congestion in Kathmandu → Clusters:
- Lalitpur (Cluster 1)
- Bhaktapur (Cluster 2)
- Kageshwori (Cluster 3)
Steps:
- Identify clusters (e.g., wards in Kathmandu).
- Randomly select clusters (e.g., 5 out of 10 wards).
- Survey all members in selected clusters.
Advantages: ✅ Cost-effective (e.g., surveying all households in one cluster). ✅ Useful for large/geographically spread populations (e.g., Nepal’s rural areas).
Disadvantages: ❌ Less precise than stratified sampling. ❌ Clusters may not be homogeneous (e.g., one ward is wealthy, another is poor).
Real-World Example:
- Central Bureau of Statistics (CBS) uses cluster sampling for household income surveys in Nepal.
5. Non-Probability Sampling Methods
(A) Convenience Sampling
- Selects easiest-to-reach members (e.g., students in a class, shopping mall visitors).
- Example: Daraz asks first 100 customers who visit their booth at Thapathali for feedback.
Advantages: ✅ Fast & cheap. ✅ No sampling frame needed.
Disadvantages: ❌ Highly biased (e.g., only tech-savvy users respond). ❌ Not generalizable.
Real-World Example:
- Pathao uses convenience sampling to get driver feedback at pickup points.
(B) Quota Sampling
- Predefined quotas for subgroups (e.g., 30% male, 70% female).
- Example: Nepal Telecom (NTC) wants 500 responses → 250 males, 250 females.
Steps:
- Define quotas (e.g., age, gender, location).
- Stop sampling once quotas are filled (even if non-random).
Advantages: ✅ Ensures representation of key groups. ✅ Faster than probability methods.
Disadvantages: ❌ Researcher bias (e.g., only interviewing willing participants). ❌ Not statistically reliable.
Real-World Example:
- Khalti uses quota sampling to balance feedback from urban vs. rural users.
(C) Snowball Sampling
- Initial respondents refer others (useful for hard-to-reach groups).
- Example: Studying undocumented migrant workers in Kathmandu.
Steps:
- Find 1-2 initial respondents.
- Ask them to refer others with similar traits.
Advantages: ✅ Useful for hidden/private populations. ✅ Low cost.
Disadvantages: ❌ Highly biased (e.g., only connected individuals respond). ❌ Non-generalizable.
Real-World Example:
- NGOs studying child labor use snowball sampling to find former child workers.
6. Determining Sample Size
Sample size affects accuracy and cost. Use these formulas:
(A) Slovin’s Formula (for finite populations)
- = Sample size
- = Population size
- = Margin of error (e.g., 0.05 for 5%)
Example:
- Population (N): 10,000 Nepal Rastra Bank customers.
- Margin of error (e): 5% (0.05).
- Calculation:
- Sample size needed: 385 customers.
(B) Krejcie & Morgan’s Table (Quick Lookup)
| Population Size (N) | Sample Size (n) |
|---|---|
| 500 | 248 |
| 1,000 | 354 |
| 5,000 | 370 |
| 10,000 | 377 |
| 50,000 | 384 |
| 100,000+ | 385 |
Example:
- Population: 5,000 Daraz sellers.
- Sample size: 370 sellers.
7. Ethical Considerations in Sampling
- Informed Consent: Participants must know they’re being studied (e.g., Nepal Rastra Bank’s survey disclosures).
- Anonymity/Confidentiality: No personal data should be traceable (e.g., Khalti’s feedback forms).
- Avoid Coercion: No pressure to participate (e.g., NTC not forcing customers to take surveys).
- Fair Representation: No under/over-sampling of groups (e.g., not ignoring rural areas in a national study).
Real-World Case Study: Nepal Rastra Bank’s Financial Inclusion Survey
- Method: Stratified random sampling (urban, rural, remote).
- Ethics:
- Informed consent via written disclaimers.
- Anonymity ensured by coding responses.
- No coercion—participants voluntarily joined.
8. Common Sampling Mistakes & How to Avoid Them
| Mistake | Cause | Solution | Example |
|---|---|---|---|
| Under-sampling | Too small a sample. | Use Krejcie & Morgan’s table. | Surveying only 50 people for a city of 1 million. |
| Over-representation | Sampling too many from one group. | Use stratified sampling. | 90% males in a gender-balanced study. |
| Non-response bias | Only certain groups respond. | Follow-ups, incentives (e.g., cash prizes). | Only wealthy users reply to Nepal Stock Exchange (NEPSE) surveys. |
| Sampling frame errors | Wrong population list. | Verify data sources (e.g., NID card lists). | Using old voter lists for a 2024 survey. |
| Researcher bias | Selecting favorable respondents. | Use randomization (e.g., computer-generated samples). | Only interviewing happy customers at Daraz’s booth. |
In the Real World
Nepal Rastra Bank (NRB) Financial Inclusion Surveys
- Method: Stratified sampling (urban, rural, remote districts).
- Why? Ensures all economic groups (rich, poor, middle-class) are represented.
- Impact: Helps design microfinance policies for unbanked populations.
Daraz Customer Feedback System
- Method: Convenience sampling (pop-up surveys at checkout).
- Why? Fast and cheap, but biased toward tech-savvy users.
- Improvement: Could use stratified sampling (e.g., rural vs. urban buyers).
Nepal Electricity Authority (NEA) Bill Audits
- Method: Cluster sampling (selecting entire wards randomly).
- Why? Cost-effective for large, spread-out populations.
- Challenge: Wards vary in income—may need stratification for accuracy.
Pathao Driver Satisfaction Study
- Method: Snowball sampling (happy drivers refer others).
- Why? Hard to reach all drivers directly.
- Risk: Only satisfied drivers respond—misses complaints.
Nepal Stock Exchange (NEPSE) Investor Sentiment Polls
- Method: Quota sampling (equal shares for institutional, retail, foreign investors).
- Why? Ensures no group dominates the survey.
- Ethical Issue: Incentivizing responses (e.g., discounts on trades) can bias results.
Exam Tip
How This Unit is Tested in PU Exams
Definitions & Differences (5-10 marks):
- Expect short-answer questions like:
- "Differentiate between stratified and cluster sampling with examples."
- "What is sampling error? How does it differ from non-sampling error?"
- Expect short-answer questions like:
Scenario-Based Questions (10-15 marks):
- Case studies where you must choose the best sampling method.
- Example:
"A researcher wants to study traffic congestion in Kathmandu. The population is 2 million vehicles. Suggest a sampling method and justify your choice."
Calculations (5-10 marks):
- Sample size determination using Slovin’s formula or Krejcie & Morgan’s table.
- Example:
"Calculate the sample size for a population of 5,000 with a 5% margin of error."
Ethical & Practical Issues (5 marks):
- Short notes on:
- "What are the ethical concerns in snowball sampling?"
- "How can non-response bias be minimized in a mail survey?"
- Short notes on:
Real-World Application (5-10 marks):
- Apply sampling methods to Nepali businesses (e.g., Nepal Rastra Bank, Daraz, NTC).
- Example:
"How would you design a sample to study customer satisfaction at Nabil Bank? Justify your method."
How to Score Full Marks
✔ Use real-world examples (e.g., Nepal Rastra Bank, Daraz, NTC). ✔ Compare methods in tables (e.g., probability vs. non-probability). ✔ Show calculations (e.g., sample size formula). ✔ Discuss advantages/disadvantages with Nepali context. ✔ Link to ethics (e.g., informed consent, anonymity).
Avoid: ❌ Vague answers (e.g., "Sampling is important"—explain why). ❌ Ignoring biases (e.g., "Convenience sampling is fine"—mention limitations). ❌ Wrong formulas (e.g., using mean formula instead of Slovin’s).
Final Mermaid Summary:
mindmap
root((Sampling Design))
Probability Sampling
Simple Random
Stratified
Cluster
Non-Probability Sampling
Convenience
Quota
Snowball
Sample Size Determination
Slovin's Formula
Krejcie & Morgan Table
Ethical Considerations
Informed Consent
Anonymity
Avoid Coercion
Real-World Applications
Nepal Rastra Bank (Stratified)
Daraz (Convenience)
NTC (Quota)Based on the PU BBA (PU) syllabus for Business Research Methods, unit 5.
Discussion
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