Tribhuvan University
Bachelor of Hotel Management
Semester 1 · TU Board 2024
Course Title: Hotel French (BHM101)
Full Marks: 60Pass Marks: 30Time: 3 Hrs
Candidates are required to give their answers in their own words as for as practicable.
Group A
Brief Answer Questions(10 × 1 = 10)
- 1.1
What is globalization?
- 2.1
Differentiate between roles and skills.
- 3.1
Mention two components of economic environment.
- 4.1
Define centralization.
- 5.1
List any two areas of social responsibility of hospitality industry.
- 6.1
How team is different from group?
- 7.1
Write any two components of motivating factors based on Hertzberg's theory.
- 8.1
Write the reasons of identifying strength and weakness.
- 9.1
Define term encoding in communication process.
- 10.1
Write reasons of doing benchmarking.
Group B
Short Answer Questions: (Attempt any SIX Questions)(6 × 5 = 30)
- 11.5
Describe various functions of management.
- 12.5
Explain the approaches of corporate social responsibility.
- 13.5
Describe the contingency theory of management.
- 14.5
Explain different levels of planning.
- 15.5
What is leadership? Explain the participative leadership styles.
- 16.5
Explain the condition for decision making in hospitality industry.
- 17.5
Explain the factors affecting quality of service of tourism industry.
Group C
Comprehensive Answer Questions: (Attempt any TWO Questions)(2 × 10 = 20)
- 18.10
Management is being complex day by day. What emerging challenges do you find in new context? Explain.
- 19.10
What do you mean by organizing? Explain the different forms of organizational structure.
- 20.10
Effective communication is a complex task in the contemporary business organizations due to diversity. Discuss on the statement.
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