MGT205 Operations Management
Operations Management notes
10 chapter notes, in syllabus order. Each starts with the key points.
Unit 1
Operations Management Basics: Definitions, Functions, and ImportanceUnit 1 of Operations Management introduces the core concepts of OM, its role in organizations, key functions (planning, organizing, directing, controlling), and how it drives competitiveness in businesses like Daraz, Nabil Bank, and NTC.7 min readUnit 2
Operations Strategy & Competitiveness: Competitors, Trade-offs & Value ChainsUnit 2 of Operations Management explores how companies choose operations strategies to outperform rivals, balance trade-offs (cost vs. quality vs. speed), and align operations with corporate strategy—using tools like the product-process matrix, competitive priorities, and value chain analysis.8 min readUnit 3
Forecasting Techniques, Models & Applications in OMUnit 3 of Operations Management covers forecasting fundamentals, qualitative vs. quantitative methods, time-series models (trend, seasonality, cycles), causal models, and error measurement—with real-world applications in Nepalese businesses like NTC, Daraz, and banks.11 min readUnit 4
Product & Service Design: Process, Innovation & Customer ValueUnit 4 of Operations Management explores how businesses design products and services to meet customer needs while optimizing cost, quality, and innovation. Learn core concepts like product life cycles, service design frameworks, and design-for-manufacturing principles, with real-world examples from Nepali and global fi11 min readUnit 5
Process Selection & Facility Layout: Types, Trade-offs & DesignUnit 5 of Operations Management explores how companies choose production methods (job shop, batch, mass, continuous) and design factory/service layouts (product, process, fixed-position, cellular) to optimize efficiency, cost, and flexibility—with real-world examples from Nepali and global firms.9 min readUnit 6
Capacity & Location Planning: Models, Trade-offs & Strategic DecisionsUnit 6 of Operations Management explores how businesses determine optimal production capacity (short-term vs. long-term) and choose locations that balance costs, demand, and logistics—using quantitative models, break-even analysis, and real-world case studies like Daraz warehouses or Ncell tower placement.7 min readUnit 7
Inventory Management: Types, Costs, Models & Control SystemsUnit 7 of Operations Management covers inventory classification (ABC, VED), cost structures (holding, ordering, stockout), quantitative models (EOQ, reorder point), and control techniques (periodic, perpetual, JIT) with real-world applications in Nepali businesses like Daraz, Nabil Bank, and NTC.12 min readUnit 8
Aggregate Planning & Scheduling: Techniques, Trade-offs & Real-world ApplicationsUnit 8 of Operations Management explores how businesses balance supply and demand over medium-term horizons (3–18 months) using aggregate planning techniques (level, chase, mixed), scheduling methods (Gantt charts, CPM/PERT), and trade-off analysis (costs vs. workforce flexibility). It covers real-world constraints lik16 min readUnit 9
Quality Management & TQM: Tools, Models & ApplicationsUnit 9 of Operations Management explores Total Quality Management (TQM), quality control tools (PDCA, Six Sigma, 7 QC tools), and how organizations like Nabil Bank or Daraz implement quality systems to reduce defects, improve customer satisfaction, and achieve competitive advantage.10 min readUnit 10
Supply Chain & Lean: Flows, Waste, Value Streams & Agile LogisticsUnit 10 of Operations Management explores how companies optimize supply chains (from suppliers to customers) and eliminate waste using Lean principles, with real-world examples from Nepali and global firms like Daraz, Toyota, and Nabil Bank.10 min read