Elective Hospitality Operations and Management

Hospitality Operations and Management chapter guide

Chapter guide for Hospitality Operations and Management. Chapter names and their order in your textbook or official syllabus may differ slightly.

TU BTTM Semester 2. 10 units, 3 credit hours. Each bar shows the unit’s share of teaching time.

  1. Unit 1Introduction to the Hospitality Industry · note
  2. Unit 2Types of Hotels and Accommodation · note
  3. Unit 3Hotel Organization · note
  4. Unit 4Front Office Operations · note
  5. Unit 5Housekeeping Operations · note
  6. Unit 6Food and Beverage Operations · note
  7. Unit 7Guest Services · note
  8. Unit 8Hospitality Marketing · note
  9. Unit 9Quality Service Management · note
  10. Unit 10Hospitality Industry in Nepal · note