Tribhuvan University
Bachelor of Travel and Tourism Management
Semester 4 · TU Board 2021
Course Title: HRM For Tourism (TTM331)
Full Marks: 60Pass Marks: 30Time: 3 Hrs
Candidates are required to give their answers in their own words as for as practicable.
Group A
Brief Answer Questions(10 × 1 = 10)
- 1.1
Write down the full form of BARS, MBO, HRIS and HRP in management.
- 2.1
Point out any three external source of recruitment.
- 3.1
What do you mean by work force diversity?
- 4.1
What are the forms of extrinsic motivation?
- 5.1
What are the major elements of wages and salary programs?
- 6.1
What do you mean by 360° feed back?
- 7.1
What is the major motive of job analysis?
- 8.1
What do you mean by reference checking?
- 9.1
List out the methods of training effectiveness measurement.
- 10.1
What are the major benefit for the employee as indicated by the law?
Group B
Short Answer Questions(6 × 5 = 30)
- 11.5
Define Human Resource Management and also explain the contemporary challenges of HRM in tourism and hospitality industry.
- 12.5
Explain the importance of human resource planning in tourism and hospitality industry.
- 13.5
What are the basic criteria while selecting trainers?
- 14.5
What is the role of the managers towards performance appraisal?
- 15.5
What is compensation? How union influence on pay decision?
- 16.5
Explain the need of training effectiveness.
Group C
Comprehensive Answer Questions(2 × 10 = 20)
- 17.10
What is recruitment? Explain the method of recruitment while selecting employee in an organization?
- 18.10
Does Maslow's need hierarchy theory is applied in current changing context? Explain and interlink it with motivation hygiene theory.
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