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Tribhuvan University

BSc CSITBachelor of Science in Computer Science and Information TechnologyBCABachelor of Computer ApplicationBITBachelor of Information TechnologyBIMBachelor of Information ManagementBBABachelor of Business AdministrationBBSBachelor of Business StudiesBBMBachelor of Business ManagementBITMBachelor of Information Technology Management

Pokhara University

BE Computer (PU)Bachelor of Engineering in Computer EngineeringBBA (PU)Bachelor of Business Administration (Pokhara University)

National Examinations Board (+2)

Class 10Class 10 (SEE)+2 Science+2 Science (Class 11 and 12)+2 Management+2 Management (Class 11 and 12)+2 Humanities+2 Humanities (Class 11 and 12)
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BHM319 Front Office Operations I

Front Office Operations I chapter guide

Chapter guide for Front Office Operations I. Chapter names and their order in your textbook or official syllabus may differ slightly.

TU BHM Semester 3. 10 units, 3 credit hours. Each bar shows the unit’s share of teaching time.

  1. Unit 1Introduction to the Hotel Industry · note
  2. Unit 2Front Office Organization · note
  3. Unit 3Front Office Layout and Equipment · note
  4. Unit 4Hotel Rooms and Tariffs · note
  5. Unit 5Reservations · note
  6. Unit 6Guest Arrival and Registration · note
  7. Unit 7Guest Services During Stay · note
  8. Unit 8Guest Accounting · note
  9. Unit 9Check-Out and Settlement · note
  10. Unit 10Communication and Guest Relations · note