BHM311 Food And Beverage Service I

Food And Beverage Service I TU Board 2019 question paper

18 questionsSit this paper (timed)

Tribhuvan University

Bachelor of Hotel Management

Semester 1 · TU Board 2019

Course Title: Food And Beverage Service I (BHM311)

Full Marks: 60Pass Marks: 30Time: 3 Hrs

Candidates are required to give their answers in their own words as for as practicable.

Group A

Brief Answer Questions(10 × 1 = 10)

  1. 1.

    What do you mean by "P.O.S.D.Co.R.B"?

    1
  2. 2.

    Mention the special motivation techniques.

    1
  3. 3.

    Write the meaning of Decentralization.

    1
  4. 4.

    What are the skills needed for a Manager?

    1
  5. 5.

    Draw the figure of level of management.

    1
  6. 6.

    Define staffing.

    1
  7. 7.

    What is mean by "P.E.S.T"?

    1
  8. 8.

    List out the Leadership style?

    1
  9. 9.

    Define the conflict management.

    1
  10. 10.

    What is mean by "MIS"?

    1

Group B

Short Answer Questions(6 × 5 = 30)

  1. 11.

    What is planning? Explain the step of planning procedure.

    5
  2. 12.

    Describe the Communication Network.

    5
  3. 13.

    Define motivation and explain Importance of Motivation.

    5
  4. 14.

    What is change? Describe the method of overcoming resistance to change.

    5
  5. 15.

    Explain the Importance of Delegation of Authority.

    5
  6. 16.

    What is directing? Explain its importance.

    5

Group C

Comprehensive Answer Questions(2 × 10 = 20)

  1. 17.

    Describe the Administrative Management theory and write its contribution and limitation.

    10
  2. 18.

    Define Japanese 5 "s" and "Size sigma approach" How they developed their Japanese organization? How you apply your organization?

    10

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