Tribhuvan University
Bachelor of Hotel Management
Semester 1 · TU Board 2019
Course Title: Food And Beverage Service I (BHM311)
Full Marks: 60Pass Marks: 30Time: 3 Hrs
Candidates are required to give their answers in their own words as for as practicable.
Group A
Brief Answer Questions(10 × 1 = 10)
- 1.1
What do you mean by "P.O.S.D.Co.R.B"?
Answer comingAlso asked in 2024, 2022, 2021, 2019
- 2.1
Mention the special motivation techniques.
- 3.1
Write the meaning of Decentralization.
- 4.1
What are the skills needed for a Manager?
- 5.1
Draw the figure of level of management.
- 6.1
Define staffing.
- 7.1
What is mean by "P.E.S.T"?
- 8.1
List out the Leadership style?
- 9.1
Define the conflict management.
- 10.1
What is mean by "MIS"?
Group B
Short Answer Questions(6 × 5 = 30)
- 11.5
What is planning? Explain the step of planning procedure.
- 12.5
Describe the Communication Network.
- 13.5
Define motivation and explain Importance of Motivation.
- 14.5
What is change? Describe the method of overcoming resistance to change.
- 15.5
Explain the Importance of Delegation of Authority.
- 16.5
What is directing? Explain its importance.
Group C
Comprehensive Answer Questions(2 × 10 = 20)
- 17.10
Describe the Administrative Management theory and write its contribution and limitation.
- 18.10
Define Japanese 5 "s" and "Size sigma approach" How they developed their Japanese organization? How you apply your organization?
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