Tribhuvan University
Bachelor of Hotel Management
Semester 1 · TU Board 2022
Course Title: Food And Beverage Service I (BHM311)
Full Marks: 60Pass Marks: 30Time: 3 Hrs
Candidates are required to give their answers in their own words as for as practicable.
Group A
Brief Answer Questions(10 × 1 = 10)
- 1.1
Define the term management.
- 2.1
What do you mean by span of control?
Answer comingAlso asked in 2024, 2022, 2021, 2019
- 3.1
Mention two principles of bureaucratic management theory.
- 4.1
Define centralization.
- 5.1
What do you mean by staffing?
Answer comingAlso asked in 2024, 2022, 2021, 2019
- 6.1
Write the meaning of managerial ethics.
- 7.1
List any two assumptions of Theory X.
- 8.1
Give the full form of PEST.
- 9.1
Define the term encoding in communication process.
- 10.1
What do you mean by time management?
Answer comingAlso asked in 2024, 2022, 2021, 2019
Group B
Short Answer Questions(6 × 5 = 30)
- 11.5
Explain the different functions of management.
- 12.5
What is planning? Describe the levels of planning.
- 13.5
Explain tall organization and flat organization structure with suitable diagram.
- 14.5
What is leadership? Differentiate between autocratic and democratic leadership.
- 15.5
What do you mean by quality? Explain its importance of quality for the organization.
- 16.5
What is resistance to change? How can an organization overcome resistance to change at the organization.
Group C
Comprehensive Answer Questions(2 × 10 = 20)
- 17.10
What do you mean by delegation of authority? Explain its advantages and disadvantages.
- 18.10
What is communication? Explain the network communication with suitable diagram and the merits and demerits.
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