BHM322 Housekeeping Operations I

Housekeeping Operations I TU Board 2019 question paper

18 questionsSit this paper (timed)

Tribhuvan University

Bachelor of Hotel Management

Semester 1 · TU Board 2019

Course Title: Housekeeping Operations I (BHM322)

Full Marks: 60Pass Marks: 30Time: 3 Hrs

Candidates are required to give their answers in their own words as for as practicable.

Group A

Brief Answer Questions(10 × 1 = 10)

  1. 1.

    What do you mean by sorting?

    1
  2. 2.

    Why inspection is necessary in hotel?

    1
  3. 3.

    What is the theme of RED and YELLOW color?

    1
  4. 4.

    Define linen condemnation.

    1
  5. 5.

    What is spotting?

    1
  6. 6.

    Mention four points for care and storage of uniform.

    1
  7. 7.

    Write the function of Flat work Ironer.

    1
  8. 8.

    What do you mean by linen movement?

    1
  9. 9.

    Mention any five examples of artificial fibers.

    1
  10. 10.

    What is the different between Parking Attendants and Valet Attendants?

    1

Group B

Short Answer Questions(6 × 5 = 30)

  1. 11.

    Define duty roster. What are the points to be considered while preparing the roaster?

    5
  2. 12.

    Why the light is considered as a most important element for interior design?

    5
  3. 13.

    How would you calculate the productivity standard of room cleaning in 12 hours duty? Explain.

    5
  4. 14.

    Mention the purpose of inspection and explain the method of inspection.

    5
  5. 15.

    What are the advantage and disadvantage of contract cleaning?

    5
  6. 16.

    Write short notes on: a. Area inventory list b. Color as a camouflage

    5

Group C

Comprehensive Answer Questions(2 × 10 = 20)

  1. 17.

    Draw the neat layout of laundry room. Why laundry is important in hotel?

    10
  2. 18.

    Planning is the most important management function of Executive Housekeeper. Explain.

    10

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