Tribhuvan University
Bachelor of Hotel Management
Semester 1 · TU Board 2022
Course Title: Housekeeping Operations I (BHM322)
Full Marks: 60Pass Marks: 30Time: 3 Hrs
Candidates are required to give their answers in their own words as for as practicable.
Group A
Brief Answer Questions(10 × 1 = 10)
- 1.1
Write any four duties and responsibilities of Room Maids.
- 2.1
Name the equipments required for telephone cleaning.
- 3.1
What do you mean by second service?
Answer comingAlso asked in 2019
- 4.1
What is fumigation?
- 5.1
Where is lost and found section located?
- 6.1
What does DND, P, N and SO stand for?
Answer comingAlso asked in 2019
- 7.1
List any four supplies of bathroom.
- 8.1
Mention the types of floor.
- 9.1
Define dusting.
- 10.1
Briefly write on Maid's cart.
Group B
Short Answer Questions(6 × 5 = 30)
- 11.5
List down the importance and the role of housekeeping department.
Answer comingAlso asked in 2024
- 12.5
Explain the various types of keys used in a hotel. Write about key control measures.
Answer comingAlso asked in 2024
- 13.5
Write on safety rules for housekeeping departments.
- 14.5
Define pest control. Explain the different types of pesticides.
- 15.5
What is Room and explain various types of bed?
- 16.5
Write short notes on: a. Dead Guest b. Guest Complain
Group C
Comprehensive Answer Questions(2 × 10 = 20)
- 17.10
Define control desk with its function. Explain the files and registers maintained by Desk Control.
View answerAlso asked in 2019
- 18.10
What is cleaning? Explain cleaning methods and principles.
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