Tribhuvan University
Bachelor of Hotel Management
Semester 1 · TU Board 2024
Course Title: Housekeeping Operations I (BHM322)
Full Marks: 60Pass Marks: 30Time: 3 Hrs
Candidates are required to give their answers in their own words as for as practicable.
Group A
Brief Answer Questions(10 × 1 = 10)
- 1.1
List out any four attributes of housekeeping personnel.
Answer comingAlso asked in 2019
- 2.1
Write the use of Brasso and Silvo.
- 3.1
What does UR, OOO, SL and SR stand for?
- 4.1
Why is evening service done?
- 5.1
Enlist the type of hotel according to location.
- 6.1
Write any four mechanical equipment used in housekeeping department.
- 7.1
Brief the term scrubbing.
- 8.1
What is an upholstery?
- 9.1
Who is skipper?
- 10.1
What do you understand by home stay?
Group B
Short Answer Questions: (Attempt any SIX Questions)(6 × 5 = 30)
- 11.5
List down the importance of housekeeping department.
Answer comingAlso asked in 2022
- 12.5
Define carpet. Brief the problem of carpet.
- 13.5
Define cleaning and explain the principle of cleaning.
- 14.5
How do you handle suspicious guest in a hotel?
- 15.5
Describe the interdepartmental relation of housekeeping with others.
- 16.5
Why is control desk known as nerve center of housekeeping departments?
- 17.5
Write short notes on: a. Turndown service b. Lost and found
Group C
Comprehensive Answer Questions: (Attempt any TWO Questions)(2 × 10 = 20)
- 18.10
Draw the layout of housekeeping department of the large hotel. Explain its section in brief.
View answerAlso asked in 2019
- 19.10
Define key. Brief various types of keys used in the hotel and its control system.
View answerAlso asked in 2022
- 20.10
What are functional departments of hotel? Discuss.
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