Tribhuvan University
Bachelor of Hotel Management
Semester 1 · TU Board 2022
Course Title: Housekeeping Operations I (BHM322)
Full Marks: 60Pass Marks: 30Time: 3 Hrs
Candidates are required to give their answers in their own words as for as practicable.
Group A
Brief Answer Questions(10 × 1 = 10)
- 1.1
Define linen purchase.
- 2.1
What is stock taking?
- 3.1
Mention the equipment used in uniform room.
- 4.1
Define staple fiber.
- 5.1
What is a centralized linen room?
- 6.1
List out any four artificial lights.
- 7.1
What are warm and cool colours?
- 8.1
Explain the use of perchloroethylene in a sentence.
- 9.1
Define stains.
- 10.1
What is scheduling?
Group B
Short Answer Questions(6 × 5 = 30)
- 11.5
What do you mean by uniform? Explain its issuing procedure.
- 12.5
What is the significance of interior design in hotel? Mention the factors affecting interior design.
- 13.5
What is colour wheel? Explain the basic principles of colour.
- 14.5
Determine the productivity standard to clean a guest room on the basis of following, Given shift time = 8 hours Tea/coffee break = 15 minutes Lunch break = 45 minutes
- 15.5
Explain the various components of carpet.
- 16.5
What is flower arrangement? Describe the different types of flower arrangement.
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Group C
Comprehensive Answer Questions(2 × 10 = 20)
- 17.10
Draw a neat layout of linen room and explain the duties and responsibilities of linen keeper and linen room attendant.
- 18.10
Mention the different categories of laundry along with their advantages and disadvantages.
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